Data collection is a crucial aspect of marketing research as many important decisions are based purely on the data analyzed. So the quality of your data collected determines the accuracy and reliability of your marketing research. Fortunately, with the proliferation of market research software, businesses are now capturing and analyzing data for improving their day-to-day operations and making better business decisions.
So whether it is creating targeted ads or improving existing products, why base your decision on assumptions when data collection helps you give your consumers, exactly what they want!
Turning Data into Action with Market Research Software
Data collection involves capturing a large amount of data and then analyzing all of that data. It is not humanly possible to sit, sort, and scrutinize every line of the market survey. Fortunately, market research software can do all of this non-stop and accurately. It uses AI for turning contextualized data into actionable insights for decision-makers.
There are several ways businesses can use consumer data:
- For Improving Marketing Campaigns
The marketing research process helps businesses understand how their marketing campaigns are engaging with their target audience and how the audience is responding to those messages. This highly accurate use case provides a clear idea of consumer preferences based on what has already been done.
The market analysis allows businesses to map user journeys and personalize their journey on different digital platforms that were inaccessible earlier. Once you’ve crunched the numbers, you can tailor your messaging in a manner that talks their talk.
- Delivering an Exceptional Customer Experience
For many businesses, consumer research makes for a much better way to know and meet consumer demands. It analyzes consumer behavior and buying patterns so businesses can modify their offerings and online presence to cater to the current market needs and offer a superior customer experience.
Businesses can also use online survey tools to understand customer experience and use it to improve their official website. The data can also be used to improve customer experience by customizing promotional offers and discounts based on the consumer’s individual preferences.
- Generating a New Revenue Stream
Businesses that conduct consumer research and market survey can also use the data to generate revenue by selling the insights to other companies, advertising agencies or data brokers. Companies can improve their marketing approach, products, and offerings with this consumer data analysis. So if you’ve done market analysis, know that you can make money by selling this actionable information.
- Staying Ahead of Competitors with Targeted Marketing
If you are still on the fence about the market survey or consumer research, then think of data collection in this way – your competitors are already generating data from the marketing research process and using it for more targeted, strategic campaigns. They are reaching out to more consumers and churning more profit while you are still busy figuring out why your promotions are not generating leads.
- Increasing Client Retention Rate
Your consumers and their preferences are always changing. What they loved for all these years is now old and outdated for them. Smartphones are a perfect example of this – in just a decade they’ve taken over desktops and laptops and transformed into a profitable marketing channel. If you are still using old-school methods of data collection or relying on old information, you are bound to lose touch with your target market.
It is 6 to 7 times more costly to gain new consumers as compared to retaining your existing consumers. If you want to stay relevant and retain them, you need to upgrade your old approach with market research software and continue to upgrade your offerings.
How to Fine-tune Your Market Research with Data Collection
If you want insights on how to improve your marketing strategies, you need to choose the right channels. Your target audience is not accessible on every platform. If you are targeting millennials then you can reach out to them easily on social or streaming media but, if you targeting an older audience then emails and traditional adverts would be more effective. But market research software can get you the results you want instantly, regardless of the age, gender, location, and occupation of your target market.
Online survey tools are a perfect option for market analysis if you have budget and time constraints. Also, online survey tools allow you to customize the survey and make it more conversational and engaging. Given the recent developments in market research software, businesses can now collect, store, and share data with ease. Also, with anonymous online surveys, respondents tend to give unbiased and honest answers.
You can also track the response rates and analyze results accurately. Electronic reminders ensure a higher completion rate and respondents can fill them at their convenient time and pace. So the best way to reach out to your audience on their terms is through online survey tools such as Survey Sparrow.